PeopleGrove Ask Anything: Email redirection setup directions

Ask Anything: Email redirection setup directions

 

To set up email redirection from Google Admin 1

To set up email redirection from Microsoft 365 / Outlook 2

Facing issues? Contact us 4

 

To set up email redirection from Google Admin

1. In your Google Admin console >
2. Go to Menu, Apps > Google Workspace Gmail > Default Routing (not "Routing").
3. There click on “Add Another Rule”
4. For “Specify envelope recipients to match”, choose the email address. This email would be the email address from which you want to forward email.
   
   
   
5. For “If the envelope recipient matches the above, do the following”, choose “Modify Message”.
   
   
   
6. Select “Also deliver to” checkbox
   
   
   
7. Input the Ask Anything email address as saved in PeopleGrove Admin.
   
   
   
   
8. For “Options”, choose “Perform this action on non-recognized and recognized addresses”.
   
   
   
9. Save the rule. This should start forwarding all emails. 

To set up email redirection from Microsoft 365 / Outlook

You can use Inbox rules to automatically forward or redirect messages sent to your mailbox to another account.

Forward all messages to another account automatically

Messages that are forwarded will appear to be forwarded from you. When you reply to a message that has been forwarded, the reply will be sent to the address the message was forwarded from, not to the original sender.

1. In Outlook Web App, click Settings Settings icon > Options > Organize Email > Inbox Rules.
2. On the Inbox rules tab, click the arrow next to the plus symbol +, and select Create a new rule for arriving messages.
3. Under When the message arrives, select Apply to all messages.
4. Under Do the following, click More options.
5. Under Do the following, select Forward, redirect or send, and then select Forward the message to or Forward the message as an attachment to.
6. Select the address you want your mail sent to by double-clicking it in the address book view. If the address you want to forward to doesn't appear, you can enter the email address on the To line at the top of the window.
7. Click OK to save your selections and return to the new rule window.
8. Click Save to save your rule and return to the Inbox rules tab.

Redirect all messages to another account

1. Messages that are redirected will appear to come from the original sender. When you reply to a message that has been redirected, the reply will be sent to the original sender.
2. In Outlook Web App, click Settings Settings icon > Options > Organize Email > Inbox Rules.
3. On the Inbox rules tab, click the arrow next to the plus symbol +, and select Create a new rule for arriving messages.
4. Under When the message arrives, select Apply to all messages.
5. Under Do the following, select Redirect the message to.
6. Select the address you want your mail sent to by double-clicking it in the address book view. If the address you want to redirect to isn’t in the address book, you can enter the email address in the To line at the top of the window.
7. Click OK to save your selections and return to the new rule window.
8. Click Save to save your rule and return to the Inbox rules tab.

Please note:

1. Copies of messages that you redirect or forward will remain in your mailbox. If you add an action to delete a message, the message will go to your Deleted Items folder and will still be counted against your mailbox limit. If you exceed your mailbox limit, you may be blocked from sending or receiving new messages, and forwarding rules may not work until you delete enough messages to bring the total below your mailbox limit.
2. When you create a forward or redirect rule, you can add more than one address to send to. The number of addresses you can send to may be limited, depending on the settings for your account. If you add more addresses than are allowed, your rule won’t work. If you create a rule with more than one address, test it to be sure it works.

Please visit the Microsoft support blog to learn more. 

Facing issues? Contact us

If you face any issues trying to set up automatic email forwarding, please contact us at [e-mail].