If you didn’t find your answer in the help articles, you can always ask us! You can also report other users for inappropriate behavior.
- Click the question mark in a circle (in the top right corner of your screen or bottom right)
- Search support articles for your topic.
- If you can't find the answer you're looking for, click the blue Submit a Ticket button to submit a help ticket.
What happens next
We read through support tickets daily on weekdays, so chances are you'll get a response within 24 hours.
Bear in mind that PeopleGrove is the software that powers your platform, and there may be some questions specific to your college/university that we can't answer. In those cases, we'll send your request on to the platform admins for more specific answers!
If another user with whom you interacted behaved inappropriately or made you uncomfortable, please let us know! We'll take actions to ensure that the behavior does not recur.
How to report another user
Step 1: Go to your platform inbox
Step 2: From the menu on the left, select the message thread with the relevant user.
Step 3: From your conversation tools, select the three dots at the top of the thread to open a drop down menu.
Step 4: Choose Block User/Report Abuse. A pop-up will appear in which you can tell us what happened.